The past year has been a roller coaster ride working to launch the Florida Branch of Platinum Information Services, Inc.  We’re starting to make headway with a base of IT Complete, Platinum 24×7 and SMART backup and disaster recovery clients in the Tampa Bay area….and they seem to like us too!

Among our first clients in the area, Most Insurance and the newly named Central Pinellas Chamber of Commerce, formerly the Largo/Mid-Pinellas Chamber of Commerce, were some of the first to vouch for Platinum’s dedication to service and network up-time.  Click on the link below to see what they are saying about Platinum!

Central Pinellas Chamber Letter
Most Insurance Letter

Platinum Florida Now Open!

October 1st, 2010

In the past years Platinum has had great success in the Quad Cities market and has gained the trust of clients in locations across the country. Expanding into the Florida market was a natural step for Platinum as our client base in the region continues to increase.  Offering our full line of Platinum services, we’ll be featuring:

  • IT Complete, total network support solution
  • Platinum SMART, back up and disaster recovery
  • Platinum 24×7, proactive network management

Platinum clients in the southeast can expect the same great customer service, support, hardware and friendly staff that current Platinum customers receive on a daily basis.

Platinum Florida is up and running as of October 1 with our Regional Manager, Jim Brangenberg at the helm. Jim joins the company with a background in Computer Science and Insurance.  Excited to grow Platinum in Florida, he’s ready to offer our model for leasing equipment and flat-lining support expenses.

If your company is shopping for new network, a way to more efficiently manage a network or back up and recovery solutions, please welcome Jim to the company and give him a call or drop him an email.  He’d love to hear from you!  727.253.6728 or

If your system is still operating on Windows OS 2000 then now would be a good time to upgrade.  On Tuesday, July 13, 2010 Microsoft will no longer be updating and supporting Windows 2000, meaning no new security updates, no new non-security hotfixes and no access to Microsoft’s product development resources. To you this results in no helpdesk or phone support so you may want to upgrade to Windows 2003 SP3 or higher.

Additionally, Windows XP Service Pack 2 will no longer be supported.  This fix is a bit easier though.  By downloading Service Pack 3 you’ll be upgraded to an OS that will remain under Microsoft support.  To download Service Pack 3 and upgrade your operating system so you can continue to receiving Microsoft support, please visit the Microsoft download webpage.

Platinum participated in its first tradeshow March 25 and 26, the American Bar Association Techshow in downtown Chicago.  The show drew over 1200 attorneys and their support staff to the Continuing Legal Education conference and technology expo.

Platinum attended to promote Platinum SMART and Platinum 24×7 and the importance of having a backup and disaster recovery system in place.  Many we spoke to were very receptive of the idea of moving away from a tape backup system and the problems associated with it in addition to the near elimination of down time offered by SMART and 24×7.

Thank you to all who visited the Platinum booth at the ABA Techshow.  We thoroughly enjoyed speaking to each and every one of you and learning about your practices.  Currently, Platinum is planning to be at the event again next year, April 11-13, 2011. We’re looking forward to seeing our friends in the legal field then!

(Hampton, IL) Platinum launches Platinum Storage Management and Recovery Tool (SMART) Enterprise, the compliment to the successful Platinum SMART Basic.

According to a Survey conducted by Dell, 75% of all companies are expected to have a major email outage.  The consequences of these outages can range vastly costing companies time, revenue and clients.  Business continuity planning is the cornerstone of whether or not a company can recover after a major disaster.  Companies today need to be aware of the environmental hazards in a specific geographic location and regulatory compliance requirements in a given industry and be prepared to deal with these situations.

Platinum SMART Enterprise can have a company up and running in as little as fifteen minutes after a server failure or other disaster by using a Back up and Disaster Recovery (BDR) solution that can be used as a specialized back up and virtual server appliance.  Archiving can be set to company specifics to allow back ups as often as every fifteen minutes giving the ability to restore to any 15 minute time stamped interval.  Both onsite and offsite storage are available with SMART Enterprise to increase security and fast recovery of files and emails.  Platinum SMART is perfect for the small to medium business utilizing one server to hundreds.

For more information on the Platinum SMART Suite email or call 1.866.967.6500 x506.  Click here to learn more about SMART and how it can reduce downtime.

(Hampton, IL) The first in the Platinum Storage Management and Recovery Tool (SMART) Suite, SMART Basic has been released.  SMART-B is a perfect back up solution for companies with single servers, laptops and desktops.  This service can move servers from the unstructured backup methodologies such as tape, CD-Rom, and external hard drives.  Conventional backup systems are not optimal because there is no proactive detection of backup problems before performing restoration, offsite tape storage of tape is expensive, reduced flexibility for backup caused by fixed capacity per media backup, and the increase likelihood of occurrence of negligence-induced problems (e.g. lost or misplaced data).

SMART Basic can be adapted to any situation that involves a single server, individual laptop or desktop.  While SMART Enterprise is a disk-to-disk solution for multiple servers and thousands of laptops and desktops.   SMART-E is a powerful disaster recovery tool that can have a company up and running in as little as 15 minutes that contains a built-in archiving system that allows restore time to any 15 minute interval time stamp.

For more information on the SMART Suite please email or call 1.866.967.6500 x506.  Click here to read more about SMART.  Find out how SMART can reduce downtime and flat line business expenses for you.