Platinum’s IT Complete program provides a solution to the problem of aging networks and keeping IT infrastructure current. Through leasing hardware, software and support we create a dependable, fixed price solution to make budgeting IT expenses possible. Our technical staff will keep your network healthy and up to date through routine checks, remote diagnostics and on-site repair, if needed. No longer will you have to cringe when you pick up the phone to ask for assistance with your network. You can call us anytime you have questions or an issue and its all included in our fixed monthly support fee. Stop worrying about spending upwards of $150 per hour to have something fixed and call Platinum anytime you have IT questions, concerns or problems.
- Give you a monthly fixed cost for IT hardware and service
- Grow your IT infrastructure as your company grows
- Create a detailed scope of work designed specifically for your environment
- Leasing hardware implements a 3-5 year hardware rotation schedule
- Helpdesk ticketing portal, call or email
- Internet configuration
- Data migration
- Network mapping
We customize our IT Complete programs to fit your environment and how you do business. Support and leasing fees are based on the number of servers, desktops, laptops and mobile devices in your environment. Support pricing is locked in for the term of the contract and the only way that price is going to increase is if you add desktops, laptops, servers or mobile devices. This gives you the ability to budget your IT costs for multiple years as well as anticipate IT costs as your company grows.
Platinum works on standardizing network hardware and software to reduce costs and end user confusion. While we understand most companies operate on a break/fix model, if you have new desktops and laptops we can buy them back to fit into a leasing program that works for you.