Platinum’s Virtual Engineer is a progressive remote watch program for
complete network management. Weekly monitoring of file server activity
anticipates and corrects potential problems. Documentation is provided
to communicate adjustments, upgrades and maintenance including server
rebuilding. Stay current on the latest software updates and patches
without losing employee productivity. Platinum’s Virtual Engineer program
offers proven value in time management and top network security.

• On-line inventory and log book maintenance documentation

• Continuous updates on file server hardware, operating system,
backup software and virus protection

• Weekly remote diagnostics to review and correct error logs, memory,
disk space, tape backup and virus protection

• Quarterly file retrieval to test system backup procedures

• Active Status updates communicated weekly