Routine maintenance consumes a large portion of your IT budget be it in the form of money that you pay an outsider to come and fix problems or the time that your internal IT staff spends on fixing everyday computer problems. Rarely is such maintenance done proactively resulting in more money and time to fix issues that should never have occurred.

Platinum 24x7 Monitoring from Platinum Information Services, Inc. is a low cost service available at a fixed monthly cost, taking care of activities such as deploying patches, managing anti-virus updates, removing spyware, monitoring backups and other important routine activities that ensure high availability of computer systems.
In short, Platinum 24x7 Monitoring is a proactive approach to managing your IT infrastructure which translates into lower costs, higher uptime and less headaches.
Platinum 24x7 Monitoring managed service solutions will:

• Reduce investment in infrastructure: Eliminates the need for building and maintaining infrastructure for providing 24x7 monitoring services under an SLA for 15 minutes response time.

• Man power (helpdesk, dispatcher, server experts)

• Building processes for internal NOC operations

• Buying expensive tools that provide for extensive monitoring, detailed reporting, trending and remote control over the WAN

• Match IT cost to revenue streams

• Provide more budget for operating expenses

• Boost productivity with existing staff

• When a server is monitored, it generates about x alerts per day. NOC separates the Critical and Non-Critical Issues

• NOC helps in problem analysis and coming up for resolution during warning and error conditions

• NOC expert help is available by email or phone when a Partner support person goes onsite if his problem cannot be solved immediately.

• Improve Quality of Life

• Partners can rely on the NOC and can experience better quality of life during weekends, holidays, office and non-office hours.

Platinum 24x7 Brochure